How much does it cost to create an online store with oKDdwa?

oKDdwa offers a free starter plan to get you started. Our paid plans start from GHS 299/month for the Professional plan, GHS 599/month for Business, and GHS 1,200/month for Enterprise. All plans include oKSika wallet integration with 0% transaction fees.

Does oKDdwa support Mobile Money payments in Ghana?

Yes! oKDdwa fully supports all major Mobile Money services in Ghana including MTN Mobile Money, Vodafone Cash, and AirtelTigo Money. We also have our proprietary oKSika digital wallet with 0% transaction fees.

How long does it take to set up an online store?

With oKDdwa, you can launch your online store in just 5 minutes! Our simple 4-step process includes: 1) Create Store, 2) Choose Theme, 3) Add Products, 4) Launch & Start Selling.

Does oKDdwa provide delivery services?

Yes! Our oKSumame delivery platform provides fast, reliable delivery across Ghana. We offer same-day delivery in Accra and next-day delivery to major cities like Kumasi, Tamale, and Takoradi.

Can I customize my store design?

Absolutely! oKDdwa offers 200+ professional themes including Ghana-inspired designs with Kente patterns and cultural motifs. You can also customize colors, layouts, and branding to match your business.

🇬🇭 Help Center

Frequently Asked
Questions

Everything you need to know about building and growing your online store with oKDdwa. Can't find what you're looking for? Our support team is here to help!

Still need help?

Our Ghanaian support team is ready to assist you 24/7

WhatsApp Support

Get instant help via WhatsApp. Our team responds within minutes during business hours.

Email Support

Send us detailed questions and get comprehensive answers within 2 hours.

Phone Support

Call our Ghana office for urgent issues or personalized assistance.

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Join thousands of successful Ghanaian entrepreneurs

Frequently AskedQuestions

How do I create my first store on oKDdwa?

What do I need to get started?

Can I try oKDdwa before committing to a paid plan?

How long does it take to set up my store?

Do I need technical skills to use oKDdwa?

How much does oKDdwa cost?

What payment methods do you accept for subscriptions?

Can I cancel my subscription anytime?

Are there any hidden fees?

Do you offer refunds?

What is oKSika and how does it work?

Can I customize my store's appearance?

How many products can I add to my store?

Does oKDdwa support multiple stores?

Can I manage inventory across multiple locations?

Do you offer gift card functionality?

Which mobile money services do you support?

How quickly do I receive payments?

What are the transaction fees?

Can customers pay with cards?

How do refunds work?

Is my money safe with oKDdwa?

How does shipping work in Ghana?

Can I offer free shipping?

How do customers track their orders?

Can I handle deliveries myself?

What about international shipping?

What support do you provide?

Do you provide training for new users?

What if I encounter technical problems?

Can you help migrate from another platform?

Do you offer API access?

How can oKDdwa help grow my business?

Can I run promotions and discounts?

Do you support customer reviews?

How do I handle customer service?